Refund policy
Last updated: July 6, 2026
We are committed to providing a smooth shopping experience. If you are not satisfied with your purchase, you may request a return or refund under the following conditions.
Return Eligibility
You may request a return within 30 days of receiving your order.
To qualify for a return:
- Items must be unused, unworn, and in original packaging
- Items must include proof of purchase
- Items must not be marked as final sale (if applicable)
Refund Process
Once your return is received and inspected:
- We will notify you of the approval or rejection of your refund
- Approved refunds will be issued to your original payment method
- Processing time is typically 5–10 business days
Exchanges
We offer free replacements for:
- Damaged items
- Defective products
- Incorrect items received
Non-Returnable Items
- Used or damaged by customer
- Returns requested after 30 days
- Items without original packaging
For return assistance: paengelbrecht3554@hotmail.com